In an emergency dispatch
center, the dispatch console is where all the action takes place. The operator
is required to act promptly from the moment the operator is engaged and seeing
it through resolution of the emergency. Apart from communication devices that
are central to emergency dispatch, the dispatch console is the foundation for
effective emergency management. This is where all the equipment is stored and operated
by the dispatcher.
There are several places
where such furniture plays a vital role. Dispatch furniture is used at 911
police and fire dispatch centers, ambulance dispatch, and security operation
centers to name a few applications. Since no two dispatch centers function in
the same manner, it's critical that the dispatch console be designed and
outfitted to meet specific operational requirements. Customization of such
furniture is of prime importance. Often pre-fabricated metal dispatch furniture
does not meet the functional and longevity expectations for the most demanding
dispatch environments.
In contrast, a
custom-built dispatch console effectively addresses each of these drawbacks.
There are a variety of custom made console designs available. For example, the
120 degree workstation has a cockpit shape that takes less floor space than the
linear shape of the same length. Or a split level workstation can be made with
separately controlled keyboard and monitor surfaces. With the smart integration
of hydraulics and lifting actuators, these consoles have become more functional
than ever before for sit to stand applications. A custom made dispatch console
offers ample space to accommodate computers, communication systems, personal
storage and other accessories.
A dispatch console is
primarily associated with 911 emergency services. However, it is also widely
used for surveillance rooms, air traffic control centers, space stations,
utilities, and security agencies. Understandably, the needs of each operation
are varied and a control room furniture manufacturer must be capable of
providing designs for specific applications. For this reason buying
pre-fabricated dispatch furniture that doesn't exactly meet your expectations
should be avoided.
Custom dispatch furniture
is decidedly functional and comfortable, which is exactly what helps an
operator work efficiently. Ideally, such consoles should allow you to upgrade
them in size and amenities as requirements change. For example, you could add
accessories such as ergonomic lifts for sit-stand or integrate book storage. A
manufacturer that can provide furniture that meets your specifications is the
best choice.